Kids with Leukaemia - Donations required - Please sponsor my friend - Full Body Wax - it will be filmed - Donate here http://bit.ly/tTQfFc

Arthur Christmas - a film for business leaders everywhere, there is a limit to process and technology - http://ping.fm/IyhLK

a lesson in bad customer service http://bit.ly/ceipul £1100 cancel'n fee + £1200 cancel fee + £500 fee for cutting off their own service !!!

Don't look where you fall, but where you slipped

re 'The apprentice' ... and yet ... what a great way to show a defined process doesn't always enable the best results!!!!

So when are they going to build repeat business into the definition of success on 'The Apprentice'. Talk about driving short term thinking!